One possible cause may be that the configuration on the user phone is not current. Issue 2:- User Phone Configuration Is Not Correct Step 14 If you made any changes, click Save. Step 13 On the Enterprise Parameters Configuration page, under Phone URL Parameters, in the URL Authentication field, confirm that the URL is correct. Step 12 On the System menu, click Enterprise Parameters. Step 10 Under Device Information, in the Controlled Devices field, confirm that the devices that are associated with the application user account are correct. Step 9 In the Confirm Password field, reenter the password. Step 8 On the Application User Configuration page, under Application User Information, in the Password field, reenter the password. Step 7 In the Related Links box, click Back to User and click Go. Step 5 On the Credential Configuration page, confirm that the following check boxes are checked: Step 4 On the Application User Configuration page, under Application User Information, click Edit Credential. Step 3 Click the user ID of the application user that is used by Phone View. Step 2 On the Find and List Application Users page, click Find. Step 1 In Cisco Unified Communications Manager Administration, on the User Management menu, click Application User. To Verify the Configuration of the Application User follow the steps below:. The problem may be caused by the incorrect configuration of the application user on the Cisco Unified Communications Manager server. Issue 1:- Application User Is Configured Incorrectly Phone View works only with Cisco Unified Communications Manager phone systems, and only with certain Cisco IP phones. Messages from a particular outside caller.When Phone View is enabled, Cisco Unity Connection users can search for the following types of voice messages:. The Phone View feature allows users to see search results on the LCD screens of their Cisco IP phones when they use the Find Message or the Display Message menu. This document describes the issues with Phone View and steps to troubleshoot.The Phone View feature is supported only with Cisco Unified Communications Manager phone system integrations.The Phone View feature may not function correctly outside a firewall or through a VPN router. Issue 3:- Phone System Integration Is Configured Incorrectly.Issue 2:- User Phone Configuration Is Not Correct.Issue 1:- Application User Is Configured Incorrectly.Webinar Febru 11:00hrs EST UCCX Agent Management & Testing With PhoneView you can now manage and test UCCX Agents non-disruptively. UnifiedFX announces a Webinar on Cisco UCCX Agent Management, Testing and Remote Control Ma 11:00 hrs EST With the Introduction of Kari’s law & Ray Baum’s Act in February 2020 many companies are struggling to test their Cisco VoIP phones in remote locations for compliance. UnifiedFX announces a webinar on Kari’s Law and Ray Baum Act – Cisco e911 Compliance for Remote Locations The IVT program is important for both Cisco Developer Network members, and customers. UnifiedFX, the leader in Cisco VoIP End Point Remote Control, Testing & Management, recently completed Cisco Interoperability Verification Testing (IVT) on CUCM 14.0 for our flagship product PhoneView. PhoneView completes Cisco Interoperability Verification Testing (IVT) for CUCM 14.0 However, things have changed and your now thinking about moving your voice operation Off-Prem and taking advantage of Cisco … Continued So you have been using On-Prem CUCM for years and also been using PhoneView for your endpoint remote control, testing and management. UnifiedFX, the leader in Cisco VoIP End Point Remote Control, Testing & Management announce that PhoneView supports Cisco UCM Cloud For example Provides a single solution for interactive testing Eliminate the need for … Continued PhoneView can now facilitate additional, non End User associated endpoints, to provide testing devices which do not interfere with user calling activity. UnifiedFX Announces Remote Control & Testing for Cisco Webex UC Calling Cisco Jabber Cisco Physical VoIP Phones Planning to move to Webex Calling Dedicated Instance? Webinar – 25th October 11am EST Simplify the migration to Webex Calling (DI) with ITL/TFTP management Move devices to Webex Calling (DI) individually or en-masse Effectively test 911 remotely using PhoneView … Continued Webex Calling Migration and Testing Webinar
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